First Part of the payment (Booking Amount) is non-refundable, that also includes the domain purchase fees. Rest of the amount is partially refundable if Client discontinues with official intimation or Webey Technologies discontinues the project, Refund amount is calculated on the basis of remaining month count of non-usage till the end of one year. In case of Post-paid Monthly Payment there is no refund will generate, in case of Pre-paid Monthly Payment the refund for Cancellation will be calculated on the basis of remaining days of the month. In case of Cloud Server outage & Downtime client must officially book a fault docket by email at the time of non availability of website. Refund/Rebate amount will be adjusted with next renewal cost after examining the duration & cause of the outage. Rebate due to downtime is calculated on hour basis after dividing the monthly package cost into hours. Refund will be made to the Bank Acoount of Client directly through NEFT/IMPS.
Client needs to Intimate Webey Technologies officially about the discontinuation/cancellation through email or in hard copy letter. In case of discontinuation the domain will be transferred to client's godaddy account. Web page contents/data will be returned in raw text,image or video file format. Basic Business & Accounts Data from ERP Software Database will be returned in Excel format only. Refund of remaining unused months till one year will be made as per refund policy. Webey Technologies can discontinue the project/service with a prior intimation if Webey finds the project unprofitable/unfeasible in future course. Refund shall be made as per refund policy & return of data shall be made as per discontinue policy. Return/transfer of Domain & Data is subjected to Cleared Payment status. No Data/Domain will be returned if any outstanding payment exists with the client.